Privacy Notice

1. Privacy Policy
At Tectona Group, we are committed to protecting your personal data and complying with the data protection laws and regulations, including but not limited to the Constitution of Kenya 2010, the Data Protection Act No.24 of 2019 of Kenya, where Tectona Group Limited is registered as Data Processor and Data Controller. This Privacy Policy outlines how we collect, use, share, and safeguard your personal data when you interact with our website and our services online and offline. Please take the time to read this Privacy Policy carefully to understand our practices regarding your personal information.

2. What Information Do We Collect?
• Your name, contact information (such as email address, phone number), and any other information you choose to provide when contacting us.
• Location information and other information related to your location through GPS and Wi-Fi signals. In certain instances, we may request that you enable Location settings. However, you have the option to disable location settings. Disabling your location settings will not impact the core functionality of our services but may limit certain location-based features or notifications that rely on precise location data.

3. How we collect your information
Your Personal data may be collected when you interact with our website, software applications, or other online platforms. This may include information gathered through cookies, web forms, chatbots, and online registration processes.
In some cases, we may collect your personal data through automated means, such as Cookies and similar technologies that gather information about your online activities and preferences. You can manage your cookie preferences by adjusting the settings in your web browser or device. Cookies help us enhance user experiences and tailor our services to meet the needs of Data Subjects.

4. Basis of Processing Personal Data
• Based on your explicit consent, which you have the right to withdraw at any time.
• Where it is necessary for the performance of a contract, including providing the services you have requested or taking steps at your request prior to entering a contract.
• Where it is necessary for our legitimate interests and those of third parties, provided that your interests and fundamental rights do not override those interests. These legitimate interests include improving our services, understanding user preferences, and ensuring the security and functionality of our website and platform.
• Where we are required to comply with legal obligations, including responding to lawful requests and legal processes.
• We may also process personal data based on other applicable legal bases as permitted by law.

5. Consent
Where the processing of personal data is based on your consent, we shall ensure that such consent is freely given, specific, informed, and unambiguous.

We may seek your consent for specific purposes, such as direct marketing communications, use of certain cookies and similar technologies, or other processing activities for which your consent is required under applicable data protection laws.

You have the right to withdraw your consent at any time, without affecting the lawfulness of the processing based on consent before its withdrawal.

You can provide or withdraw your consent in various ways, including through the settings in your account or device, or by contacting us directly.

Please note that you are not obliged to provide consent, and if you choose not to provide consent or if you withdraw your consent, it may impact your ability to use certain features or services offered by Tectona Group.

We will always provide clear and accessible information about the purposes of processing that require your consent and any associated risks or benefits.

6. How Do We Use Your Information?
• To provide and improve our website and services.
• To respond to your inquiries and provide customer support.
• To personalize your experience on our website.
• To send you updates, promotional information, and marketing materials that may be of interest to you.

7. How Do We Share Your Information?
• Affiliate companies within Tectona Group.
• Third-party service providers who assist us in delivering our services and maintaining our website. When engaging third-party partners or service providers who may have access to personal data, we ensure that the contractual agreements we enter include data protection clauses and that these partners comply with our data protection standards.
• Legal and Regulatory Authorities when required to comply with legal obligations or respond to lawful requests and legal processes.

8. How Long Do We Retain Your Information and Where Does It Go?
The duration for which we shall retain your data depends on the legal basis for processing and shall be in accordance with our Data Retention Policy. As long as you remain an active user of our website and platform, we will continue to retain and process your data. Although we aim to retain your data for the time described above, there may be circumstances where your data shall be retained for a longer duration as required by applicable laws or regulations. For instance, if a specific legal statute necessitates the retention of certain data, we will comply with that requirement and maintain the data until the stipulated retention period expires. We shall erase, delete anonymize or pseudonymize personal data upon the lapse of the purpose for which the personal data was collected.

9. How Do We Keep Your Information Secure?
We have put in place technical and operational measures to ensure integrity and confidentiality of your data through information classification, access control, monitoring, technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. We shall store your personal data in secure databases and servers, protected by appropriate security measures. However, it's important to understand that no data transmission over the internet is entirely secure.

10. Rights and Choices
• Access to your personal information.
• Correction of any inaccurate personal information.
• Deletion of your personal information under certain circumstances.
• Objecting to the processing of your personal information for certain purposes.
• Restricting the processing of your personal information under certain circumstances.
• Data Portability. You can request a copy of your personal information in a structured, machine-readable format.
• If we process your personal information based on your consent, you can withdraw that consent at any time.

To exercise any of these rights or make inquiries about your personal information, please contact us using the information provided in the "Contact Us" section below.

11. Contact Us
For any inquiries or assistance regarding these Terms of Use of the digital Platform, please contact us at:
Submit via form:
https://wadata.africa/help_center
OR
Email: [email protected]

12. Updates to this Privacy Notice
We may update this Privacy Notice to reflect changes in our practices or as required by applicable laws. The "Effective Date" at the beginning of the notice will indicate when the most recent updates were made. We recommend checking this Privacy Notice periodically to stay informed about how we handle your personal information.

BY PROCEEDING TO USING WADATA PLATFORM, YOU HAVE READ AND UNDERSTOOD THIS PRIVACY NOTICE.
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